Account data — name, email, password hash, authentication provider metadata.

Career data — resumes, cover letters, work history, education, skills, portfolio links, applications, interview notes, offers, and anything else you add to your Career Memory.

Product usage — pages visited, features used, feature-level events, aggregated performance metrics.

Payment data — handled by our PCI-compliant payment processor. We store only a reference token, never full card numbers.

To operate your AI Career Memory and the modules built on top of it — resume tailoring, job discovery, auto-apply, interview prep, salary intelligence, and analytics.

To send transactional email (application confirmations, interview reminders) and, if you opt in, weekly digests and product updates.

To improve product quality using aggregated, de-identified metrics.

We never sell or share your data with advertisers. We never train foundation models on your career data.

Isolated tenants inside enterprise-grade infrastructure (SOC 2 Type II certified providers). AES-256 encryption at rest, TLS 1.3 in transit.

Optional regional pinning for EU (Frankfurt), UK (London), US (Virginia), and India (Mumbai). Configurable per workspace.

Automated daily backups with 30-day retention, encrypted with keys we control.

We use a small set of trusted subprocessors to run the service. Full list at silverspringstaffing.com/legal/subprocessors, updated at least 30 days before any change.

Categories: cloud infrastructure, database, email delivery, error monitoring, payment processing, LLM inference, and customer support.

Export a full copy of your data in one click from Settings → Data → Export.

Delete your account and every associated record from Settings → Data → Delete account. Deletion is permanent and completes within 30 days across all systems and backups.

GDPR, CCPA, LGPD, and DPDP compliant. To exercise any right or file a complaint, contact privacy@silverspringstaffing.com.

We use strictly necessary cookies for auth and product state, plus first-party analytics on aggregated usage. No third-party advertising trackers. Opt out of analytics in Settings → Privacy.

CareerOS is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has created an account, email privacy@silverspringstaffing.com and we will delete it.

We'll notify you by email at least 14 days before any material change. Historical versions are available at silverspringstaffing.com/legal/privacy/history.

Silver Springs Staffing (operator of CareerOS AI)

privacy@silverspringstaffing.com · +1 941 940 9896

30 N Gould ST STE R, Sheridan, WY 82801, USA