FAQ

Questions, answered.

Everything you'd want to ask before you sign up.

Product
How is CareerOS different from Teal, JobSuit, or LazyApply?+

CareerOS is not a resume builder plus a job board plus a Chrome extension. It's one AI Employment OS that remembers you across every step — profile, resume, letters, applications, interviews, negotiation. The memory is the moat.

Will my resume look human?+

Every rewrite runs through your voice model, which is trained on your original bullets. You can inspect and edit each change before it ships. Nothing is auto-published without your OK.

Does auto-apply spam recruiters?+

No. The agent scores every job first: Should Apply? YES / NO / WHY — and skips low-fit roles by default. You set the confidence threshold, and the agent respects each employer's anti-bot rules.

Which job boards do you support?+

40+ sources including LinkedIn, Greenhouse, Lever, Ashby, Wellfound, and every major Workday-hosted careers page. New sources ship most weeks.

Can I use CareerOS with an existing resume?+

Yes — import a PDF, DOCX, or LinkedIn export. We parse it into your structured Career Memory in under 20 seconds and preserve your original as a versioned baseline.

For candidates
How many jobs will it apply to per day?+

You set the cap. Free plan: 10 / month. Pro: 30 / day. Every application still requires the agent's Should-Apply score to clear your threshold, so daily volume varies by market.

Does it work for non-tech roles?+

Yes. We ship role packs for product, design, engineering, data, marketing, sales, ops, finance, HR, healthcare, and education. The voice model adapts to each field's tone.

Can I control which jobs it applies to?+

Fully. Set filters on comp, location, seniority, industry, remote/hybrid/onsite, and specific companies to include or block. Every proposed application is reviewable before it fires if you turn on manual approval.

What about interview prep?+

Interview AI runs live mock sessions, generates behavioral answers using your Career Memory, and offers a silent overlay coach during real interviews (never speaks — coaches in your ear only).

How does offer negotiation work?+

You paste the offer; we pull live market data (Levels.fyi, H1B disclosures, self-reported comp) and generate negotiation scripts by scenario — counter, competing offer, remote-swap, equity refresh.

For employers
How is this different from a traditional ATS?+

We don't replace Greenhouse, Lever, or Ashby — we plug in. Employers get a structured, verified candidate profile (skills graph, portfolio, references, interview signals) instead of a PDF, delivered through your existing pipeline.

Do you integrate with our ATS or HRIS?+

Native integrations with Greenhouse, Lever, Ashby, Workday, and SAP SuccessFactors. Webhook + REST API for anything custom. SSO via Okta, Google Workspace, or Microsoft Entra.

How is candidate data verified?+

Employment history is cross-checked against LinkedIn + our verification partners. Skills are validated with in-context assessments. References are captured and stored with candidate consent.

What does employer pricing look like?+

Plans start at $499 / month for up to 50 open roles, or per-hire pricing at roughly 1/10th of standard agency fees. Book a call — we scope to your hiring volume and integrations.

Is there a candidate-facing brand?+

Yes. Employer-branded intake pages with your logo, tone, and screening questions. Candidates apply through your careers page; the AI-verified profile lands in your ATS.

For vendors & agencies
Can I manage multiple candidates in one workspace?+

Yes. Agency workspaces support 25 – 500 candidate profiles under one seat, with shared templates, role playbooks, bulk auto-apply governance, and per-candidate reporting.

How does revenue share work?+

Standard 15% revenue share on placements sourced through the CareerOS pipeline, with white-glove onboarding for agencies above 100 seats. Custom terms above 500 seats.

Can I white-label the candidate experience?+

Yes on the Agency plan. Custom domain, brand colors, and email sender. Your candidates never see the CareerOS wordmark unless you want them to.

Do career coaches get their own tooling?+

Yes. Coach workspaces include session notes, homework assignments, weekly progress reports, and a lightweight CRM — all sharing the same Career Memory as the candidate.

Interviews
Can Interview AI be used during a real interview?+

Yes — it runs as a silent live overlay. It listens, transcribes, and coaches in your ear without ever making a sound. Ethical disclosure to the employer is your call, but the tool never speaks.

Which companies are in the question library?+

12,400 questions across all FAANG, top consulting firms, and 400+ high-growth startups — organized by role, level, and interview type.

Does it work for technical interviews?+

Yes for system-design, product-sense, and behavioral. For live-coding, use the practice mode with 800+ Leetcode-style problems, structured feedback, and complexity analysis.

Privacy & data
Is my data private?+

Your profile lives in an isolated tenant. We never train on your data. You can export or delete everything at any time from Settings → Privacy.

Do you sell my data to recruiters?+

No — never. Recruiters see profiles only when you opt in and only for the specific roles you allow.

Where is my data stored?+

US-East and EU-West regions with encryption at rest and in transit. SOC 2 Type II in progress; GDPR- and CCPA-compliant.

Who owns the content the AI generates?+

You do. Full commercial rights to every resume, letter, and generated asset. We claim no license.

Billing
Can I cancel anytime?+

Yes. Cancel in one click; your plan runs to the end of the paid period. Free plan is forever.

Do you offer refunds?+

7-day money-back guarantee on your first paid month, no questions asked.

Is there a student discount?+

50% off Pro for verified .edu students. Email us with your verification.

How does employer billing work?+

Monthly or annual invoicing, ACH or wire. Annual plans include a 15% discount and dedicated onboarding.

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